We are one of Europe’s leading companies in email communication with customers around the globe that use our solution to send emails to their clients.
We are currently looking for someone to join our customer support team in Barcelona. Our preferred candidate is someone proactive, creative when looking for solutions and that puts our customers before anything else. You would be joining a young team of passionate email marketers backed up with a strong team in Holland and Sweden.
The Email Marketing Specialist has the following responsibilities:
- Managing incoming calls and emails requests from our customers;
- Train our customers in the use of Webpower platform;
- Help users actively with issues that may arise with the daily use of the platform;
- Set up environments, campaigns and mailings for customers;
- Constantly supervise our customer’s satisfaction level;
- Support the sales team on routing their needs to the development team.
Skills and experience
- Have a proven track record managing emails campaigns internally or for customers from an Email Service Provider or a marketing agency;
- Have a proven experience with emailing platforms: email campaign flows, email structure and deliverability basics;
- HTML basic knowledge would be a plus;
- Excellent data analysis skills;
- Excellent verbal and written communication skills;
- Spanish native speaker, fluent in English.
Webpower is one of Europe’s market leading companies in email communication. Since 1999, we’ve been a system supplier and advisor to companies around the world. Webpower has offices in Holland (HQ), Sweden, Germany, China and Spain. At Webpower we see email marketing as an important and efficient channel to communicate with existing and potential clients through transaction mails and more personalized one to one communication. With the help of advanced solutions and our knowledge acquired with experience, we help our clients to strengthen their direct marketing strategy.
If you are interested in this vacancy please send your resume to firstname.lastname@example.org.